REFUND POLICY
This Refund Policy (“Policy”) outlines the terms and conditions regarding refunds for digital subscriptions provided by Aeroversity. By purchasing and using our digital subscriptions, you agree to abide by this Policy. Please read this Policy carefully before making a purchase.
1. Refund Disclaimer
a. Due to the online or digital nature of our subscriptions and the immediate access granted upon purchase, Aeroversity does not offer refunds for subscription fees once they have been paid.
b. Refunds will not be provided for any partially used subscription periods.
2. Exceptional Circumstances
a. Aeroversity may consider refund requests in exceptional circumstances, such as:
– Billing errors made by Aeroversity.
– A duplicate transaction.
b. Refund requests based on exceptional circumstances must be submitted in writing to our customer support team at [email protected] within 24 hours of the subscription purchase.
3. No Refunds for Subscription Changes
a. Changes made to subscription plans or features during the subscription period do not entitle users to a refund.
4. Chargebacks and Disputes
a. Initiating a chargeback or payment dispute without first contacting Aeroversity and attempting to resolve the issue may result in the immediate termination of access to our services and legal action.
5. Contact Us
a. If you believe that you qualify for a refund under exceptional circumstances as described in Section 2, please contact our customer support team at [email protected]. Include detailed information about your situation and reasons for the refund request.
Conclusion
By purchasing and using our digital subscriptions, you acknowledge that you have read, understood, and agreed to abide by this Refund Policy. If you have any questions or concerns, please contact our customer support team before making a purchase.
Aeroversity reserves the right to modify this Policy at any time without prior notice.
Aeroversity contact details
Email: [email protected] and [email protected]